Managing Captions with Cielo24
Note: This process is available only to Institutional Administrators!
This guide will walk you through the process of setting up a Cielo24 caption profile and managing caption requests from the Warpwire admin panel.
Note that to follow this guide you'll need to have an account with Cielo24.
Retrieve your API key from Cielo24.
Create a Caption Profile for your Cielo24 account in the Warpwire Administration Panel
Now that you've got the API Key and Secret, let's go to the Warpwire Admin Tool and get started!
To navigate to the Warpwire Admin Tool, first click your username in the upper-right corner of the screen, then click "Warpwire Admin."
Select "Closed Caption Requests" from the drop down menu in the upper-left of the page.
Now, because you haven't set up a closed caption profile, you won't see any caption requests on this page, because no one has been able to make a request yet!
Click "Manage Profiles" in the upper-right of the screen. Then, click "Add Profile" to create your first profile.
When you click "Add Profile," you'll be able to give your new profile a name, and optionally designate it as the default profile for requests.
You'll then select "Cielo24" as your caption provider, and input the corresponding
Select the quality of caption from options as well as the desired turnaround time.
Click "Save" — now you've created a closed caption profile!